Privacy Policy

Last updated: July 3, 2026

Template notice: This is a starting template, not legal advice. Replace the bracketed placeholders and have a professional review it for your jurisdiction (e.g., GDPR/CCPA) before you rely on it.

This Privacy Policy explains how [Company Legal Name] ("Umano," "we," "us") collects, uses, and protects information when you use our website and Service. By using the Service, you agree to this policy.

1. Information we collect

Account information — name, email, business details, and login credentials you provide.
Business data — the customers, estimates, jobs, invoices, payments, and notes you enter into the Service.
Payment information — processed by our payment provider (Stripe); we do not store full card numbers.
Usage & device data — log data, device/browser information, and analytics about how you use the Service.

2. How we use information

To provide, maintain, and improve the Service.
To process payments and manage subscriptions.
To power features you request, including the AI assistant that drafts records from the information you provide.
To communicate with you about your account, updates, and support.
To detect, prevent, and address security or technical issues.

3. AI processing

When you use AI features, the relevant text or voice input you provide is sent to our AI provider to generate a draft for your review. We do not sell your business data, and drafts are only created at your request.

4. How we share information

We share information only with service providers who help us operate the Service (such as hosting, payments, email, and AI processing), when required by law, or in connection with a business transfer. We do not sell your personal information.

5. Data retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion as described below.

6. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your rights

Depending on your location, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at the address below.

8. Cookies & analytics

We use cookies and similar technologies to keep you signed in, remember preferences, and understand usage through analytics. You can control cookies through your browser settings.

9. Children's privacy

The Service is not directed to individuals under 18, and we do not knowingly collect information from children.

10. Changes to this policy

We may update this policy from time to time. Material changes will be communicated through the Service or by email. Continued use after changes take effect constitutes acceptance.

11. Contact

Questions about privacy or your data? Contact us at [support@yourdomain.com].